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Your customer experience champion that intelligently manages support interactions by automating high-volume queries, resolving common issues and delivering personalised responses, freeing your team to tackle complex customer challenges.
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Automates responses to customers quickly.
Outputs clean, validated datasets ready for use.
Enables faster data prep for AI agent training or analytics.
Ensures traceability, versioning, and consistency across data flows.
Clairo AI’s Customer Experience Agent automates and accelerates the process of responding to customer support tickets, saving agents time and improving response quality.
A customer raises a support ticket, potentially with a screenshot and text description of the issue.
Image-to-text LLM: Converts screenshots into textual descriptions.
Text-to-text LLM: Takes all info and creates a summary of the issue.
Builds a search query based on the issue summary.
Uses embedding models to retrieve relevant documents from product demos, past support cases and support manuals (stored in Qdrant Vector Database)
Applies a Reranker (like Diversity Inclusion Reranker) to prioritise the best results.
Then, it formulates a response using a text-to-text LLM, tailored to your brand’s template and tone.
The response is then sent out via your existing Support Agent systems (e.g., Freshdesk).
Find critical information instantly with Clairo's power-neutral enterprise search agent that enhances productivity while keeping your data fully private.
Learn MoreYour data engineering specialist that ingests, cleanses and unifies fragmented information from emails, documents, spreadsheets and third-party systems, creating a single source of truth for seamless classification and automated decision-making.
Learn More
Your customer experience champion that intelligently manages support interactions by automating high-volume queries, resolving common issues and delivering personalised responses, freeing your team to tackle complex customer challenges.
Learn More"With Clairo’s solution we’re operating like a research team of 10 analysts with just 2 people."
"Clairo has enabled us to build a fully private, secure system that ensures our patients' medical records and conversations are protected, all while harnessing the power of large language models."
"Clario enabled our engineering team to leap frog the normal research and development cycle for our AI powered accounting tax platform."
